Tagged: aol

Comcast to customer: “You can check out any time you like, but you can never leave”

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Why is Comcast like Hotel California? Because “You can check out any time you like, but you can never leave”.

Listen below to this pathetic, desperate Comcast service representative refusing to cancel a customer’s account. Which is why you should never, NEVER EVER become a Comcast customer in the first place.

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There’s a bit of karmic irony in this story. Eight years ago (to the day!) a made the rounds, in which an AOL customer tried in vain to cancel his AOL account. In today’s call the customer is no other than .

 

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A twofer on a Thursday, or why email is the killer app

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First for millions of users across the world, then on this Tech Thursday. And while I couldn’t care less about Google Talk, I use Twitter a lot. I gave Twitter top rating on my scoreboard of social media services. But I should have heeded my own advice and not put too many eggs in one basket.

Twitter outage screenshot July 26 2012
Twitter outage screenshot July 26 2012

 

Made wise by necessity, I resorted to emailing my contacts instead of tweeting or DMing. And guess what? It worked.

Why does email work when Google Talk and Twitter fail? Email is resilient because it is distributed. If you are an Internet user, you should have your own domain, and maintain an email account on your domain. Then use it. Yes, I mean pay for email. It doesn’t cost much, and it has multiple advantages over the mass-adopted free email services such as Gmail, Yahoo! Mail, Hotmail, and AOL. Your own email on your own domain is much more reliable, you see no ads, and you have fewer reasons for privacy concerns. It also works wonders for your digital persona’s image.

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Disclosure: , owned by me. You get free domain email with domain purchase.

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